Refunds

  • Meaning: Minimum amount for USD refunds is 1 USD
  • Solution: Increase refund amount to USD 1 and above
  • Meaning: The customer has been refunded for this transaction fully. They should expect the money in their account within a few days.
  • Solution: Let the customer know that the refund should get to their account soon.
  • Meaning: Your Paystack balance is not enough to complete the refund
  • Solution: You need to top up your Paystack balance
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